The Requirements
To meet the basic qualification for this role, you must be legally authorized to work permanently in the United States for any employer without requiring a visa transfer of visa sponsorship.In addition, to be a strong fit for this Sales Engineer opportunity, you will have:
- A bachelor’s degree in Business, Engineering, or a related discipline, or an equivalent combination of education and experience Quick question for you - click here
- Multiple years of experience where you've gained a technical background in industrial products, sanitary food and beverage products, and/or fluid processing, or worked with equipment that uses mixing, pumping, and/or heat exchange
- Experience as a design or process engineer for a highly technical process, or a similar role where you've gained detailed technical knowledge and the ability to converse intelligently with customers
- The ability to represent the company and the product lines in a confident manner in sales presentations to maintain and increase sales volume
- The ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
- Technical and business writing ability to write detailed and accurate reports, document issues, and build knowledge for the team's use
- Sales experience in a similar, customer-facing role where you have been the technical expert for a variety of technologies
- Food science and dairy processing technical certifications; if you do not already have these, we will help you acquire them
The Role
OverviewIn this new position, you will become a technical product expert who supports the sales of SPX Flow component and aftermarket equipment to your assigned region for Food and Beverage technologies. You'll primarily be working with our system technologies, helping our customers understand how our intellectual property (such as our pasteurization, drying, or evaporation system) can meet their need. Our average sale is $1MM to $5MM, and you'll be working with approximately 6 different technologies.
Sales Support
The sales team will do the up front work on a sale, then will bring you in when you're needed to talk to people from the purchasing company to answer questions and give them support to make their decision. Most of your interactions will be with other engineers, but you may sometimes need to explain technical concepts to people who have a non-technical background. There may also be times when you'll work with companies who use our processes as part of their product, similar to a distributor relationship, and they may ask for your expertise in working with their end-user customer as well.
Day to Day Details
While some presentations may be by phone or web, you'll travel about 30% of your time, much of which will be dictated by the needs of the sales team and/or customers, so you'll need to be flexible enough to free up your schedule to attend a short-turnaround out-of-town meeting if needed. When you're not traveling or working with the sales team on developing opportunities, you'll spend the rest of your time acting as a marketing coordinator for your products. You'll work with the marketing team to suggest ideas and provide the technical expertise to help them complete materials for marketing campaigns, etc.
In support of the above goals, some of your specific tasks will be to:
- Call on end-users, distributors, OEM’s, engineering firms, and contractors in support of Sales objectives and SPX and Distributor personnel to promote, train and educate the customer on the features and benefits of our product lines, and to apply the specific product line into the customer’s systems/specifications.
- Understand regional market conditions and competitive environment, providing regular updates on market conditions and identifying gaps in the product portfolio to meet market requirements. Support development plans for growth and communicate progress and corrective actions necessary for success with leadership teams.
- Provide technical support, assist in negotiating and resolving problems (policy, performance, warranty, etc.), and provide answers to questions from SPX sales, service, engineering and manufacturing teams, distributors and customers.
- Implement key product and market initiatives working closely with the appropriate SPX FLOW Global Product Manager(s), supply chain, manufacturing and SPX Sales teams.
- Plan daily, weekly, and monthly work schedules, prepare required reports, write correspondence, make appropriate telephone calls and file paperwork. Maintain contact with the responsible representatives in the Customer Service, Engineering, and Production Departments regarding customer related questions and concerns.
Pictured: SPX FLOW offers evaporation plants for food, beverage, dairy, pharmaceutical and brewery processes.
More Good Reasons
TrainingYou'll begin by traveling to our Buffalo, NY facility where the engineering staff is located, as well as the technology center in Denmark, to ensure you have strong product training. That won't be the end of your learning, though -- we pride ourselves on our continuous learning environment. We invest in formal commercial / sales training opportunities on a regular basis, and you'll get plenty of on the job training as well.
Autonomy and support
Your manager will be available to help you set direction and provide assistance in how you reach goals. Though you'll have to work around customer needs, you'll still have a lot of freedom to set your own agenda, help develop marketing campaigns, and help drive opportunities for these products.
High visibility
As you learn the commercial side of the business, you'll become a large key to the success of the technologies you support. This will gain you a good deal of recognition within the organization, as well as in the industry. You'll develop camaraderie and respect with industry peers as you show off your technical knowledge, and will develop a strong network who can help you with your personal and professional growth.
Professional development
Once you succeed in this role, your next career step with SPX Flow could be in any number of directions. You could choose to follow a commercial career path, move into a product management role, or could even find other opportunities in management roles depending on your aptitudes and interests.
Growth environment
We are experiencing strong growth and transformation as we move towards being a Lean company. Growth equals opportunity, especially for passionate and motivated employees; if you have the drive, we'll provide the runway to succeed.
The best of both worlds
With lots of positive change underway, you'll enjoy strong entrepreneurial energy in this role. At the same time, we offer the stability and resources of an established global leader with a reputation built over more than a century of innovation.
Excellent compensation
In addition to a competitive base salary and bonus opportunity, you will enjoy a comprehensive benefits package including insurances, paid time off, and more. Benefits begin on day one.
Total rewards
At SPX FLOW, comp and benefits are just the beginning. Our comprehensive Total Rewards Program combines a challenging work environment with opportunities for personal development, career growth and recognition. The program gives employees a financial stake in their success and the ongoing success of the organization. This includes:
- Opportunities to be recognized and rewarded for hard work and a job well done.
- A platform to spotlight personal talent and achieve exceptional results.
- A chance to display the values and leadership practices we, as a company, embrace.
Keys to Success
To excel in this role you will have the ability to learn quickly and multitask, effectively balancing a variety of projects and priorities. You will be partnering with cross-functional departments to provide an outstanding customer experience, and it will be important to work hand-in-hand to help drive sales opportunities. Your ability to communicate will be paramount, both with our internal teams, and to sit down with the engineering department of our potential customers to explain our technologies and products.In addition, to be an outstanding Sales Engineer, you will:
- Lead without formal authority, finding other ways to get things done and contribute to team success.
- Work independently, but also communicate and collaborate as an effective team player.
- Leverage your strong organizational and time management skills to be responsive and effective in your role.
- Hold yourself and others to high standards, demonstrating professionalism, integrity and accountability.
- Effectively handle multiple demands with a sense of urgency, drive and energy
About Us
SPX FLOW is a global supplier of highly specialized, engineered solutions with operations in over 35 countries and sales in over 150 countries around the world. Our innovative solutions play a critical role in helping meet the rising global demand in the end markets we serve. Our total revenue in 2017 was $1.95 billion, with approximately 30 percent from sales into emerging markets.We serve the food and beverage, power and energy and industrial markets. Our product portfolio of pumps, valves, mixers, filters, air dryers, hydraulic tools, homogenizers, separators and heat exchangers, along with the related aftermarket parts and services, supports global industries, including food and beverage, oil and gas, power generation (including nuclear and conventional), chemical processing, compressed air and mining.
Our core strengths include product breadth, global capabilities and the ability to create custom-engineered solutions for diverse flow processes. Over the past several years, we have strategically expanded our scale, relevance to customers, and global capabilities in these markets. We believe there are attractive organic and acquisition opportunities to continue to expand our business.
We focus on a number of operating initiatives, including innovation and new product development, continuous improvement driven by lean methodologies, supply chain management, expansion in emerging markets, and organizational and talent development. These initiatives are designed to, among other things, capture synergies within our businesses to ultimately drive revenue, profit margin and cash flow growth. We believe our businesses are well-positioned for long-term growth based on our operating initiatives, the potential within the current markets served and the potential for expansion into additional markets.